Common Questions
Answered

We offer a broad range of digital services: website creation and maintenance, search engine optimization, image processing and retouching, online store development, product photo editing, and brand identity design. All services are handled by our internal team of more than 250 professionals.

We select the right technology based on each project's needs. Our toolkit includes React, PHP, WordPress, Shopify, WooCommerce, and custom-built content management systems. We prioritize speed, security, and ease of use.

With a large editing crew, we can take on high-volume projects without sacrificing quality. Typical work includes background removal, color adjustment, shadow creation, and batch processing using industry-standard tools like Photoshop and Lightroom.

Our experience covers a wide spectrum including online retail, healthcare providers, schools and universities, technology firms, banks and financial services, property development, hotels, and restaurants. Each industry comes with its own set of requirements, and we adapt accordingly.

After you sign up, you'll get access to a dedicated project workspace where you can upload files directly. For large batches we also support shared drives such as Google Drive and Dropbox, or an SFTP connection if you prefer. We accept JPEG, PNG, TIFF, PSD, and RAW formats, and we'll confirm a naming convention with you before we start.

Every quote is tailored to the scope of work. For websites we price per project based on the number of pages and features. For image editing we price per image or per batch, with better rates on higher volumes. You'll always receive a written proposal before any work begins, with no hidden fees.

We accept bank transfer, credit and debit cards, PayPal, and common payment gateways used by international clients. Larger projects are usually split into milestone payments, so you pay as you go rather than all at once.

Yes. We invoice in USD, EUR, GBP, and AED, and can usually accommodate other major currencies on request. Exchange rates are locked at the time your proposal is issued, so the amount we agree on is the amount you pay.

The number of included revisions is stated clearly in your proposal — typically two to three rounds for design and development work. Image editing packages include a checking round per batch. Additional revisions can always be added at a transparent per-round rate.

We aim to get it right the first time, and we stand behind our work. Every deliverable goes through our internal QA process, and if anything doesn't meet the agreed specification we will correct it at no charge within the included revision rounds.

Yes. We regularly sign non-disclosure agreements for clients who need them. Your briefs, files, and project details are kept strictly confidential, and we never share work samples without your permission.

We employ over 250 people across various roles — developers, designers, SEO analysts, image editors, and project coordinators. Everyone works from our main facility, which allows us to keep quality consistent and communication fast.

We follow a structured review process with multiple checkpoints before any deliverable is handed over. Every task goes through internal testing and quality verification. We also hold ISO 9001:2015 certification for quality management.

Yes, most of our clients are based outside the UAE. We regularly serve businesses in North America, Europe, Asia, and the Middle East. Our processes are built to handle remote collaboration efficiently across different time zones.

Our coordination team is available during UAE business hours (Gulf Standard Time), with staggered shifts covering clients in North America, Europe, and Asia. You can email us any time — most messages get a reply within 24 hours, often much faster.

Get in touch through the contact form on this page, send us a message on WhatsApp, or write to support@fxlpglobal.com. We will set up a quick conversation to understand your needs and follow up with a customized proposal within one business day.